All non-prescription glasses orders are shipped within 1 or 2 business day of purchase, and prescription eyeglasses and sunglasses orders are shipping within 2 to 7 business days of purchase, depending on the lens and prescription complexity.
Please note that your order will be delivered within the estimated delivery timeframe. In most cases, your eyewear will be delivered in a faster way, but may take the full estimated deliver time depending on smooth of the shipping or custom clearance. In cases of unusual delay, our customer service representatives will inform you via emails in advance. We will make every effort to delivery your order as quickly as we can.
Estimated Delivery Time & Shipping Cost
|Country/Region||Shipping Method||Estimated Delivery||Shipping Fee|
|South Africa||Express Shipping||5--10||US$17.95|
- Free shipping worldwide on orders over £69 😘
- All eyeglasses orders take 2-7 business days to be shipped out, depending on the prescription and lens complexity.
Customs, Taxes, & Additional Charges
There are chances that you may be subject to import taxes, customs duties, and/or fees imposed by your government. These charges are typically due once your package arrives at your destination. But in most cases, you will not get charged duties/customs fees.
If you are charged by those fees, KoalaEye are not responsible for paying those additional costs as they are not charged by us. The funds go exclusively to your own government. Payment of these is required to release your order from customs on arrival. Please contact your customs office for more information.