All non-prescription glasses orders are shipped within 2 to 3 days of purchase, and prescription eyeglasses and sunglasses orders are shipped within 2 to 8 days of purchase, depending on the lens and prescription complexity.

Please note that your order will be delivered within the estimated delivery timeframe. In most cases, your eyewear will be delivered in a faster way but may take the full estimated delivery time depending on the smoothness of the shipping or customs clearance. In cases of an unusual delay, our customer service representatives will inform you via email in advance. We will make every effort to deliver your order as quickly as we can.

Estimated Delivery Time & Shipping Cost

Country/Region Shipping Method Estimated Delivery Shipping Fee
this af content image Express Shipping 7--14 Days £13.95
Standard Shipping 8--20 Days £5.95
this af content image Express Shipping 7--14 Days £13.95
Standard Shipping 8--20 Days £6.95
this af content image Express Shipping 12--16 Days £11.95
Standard Shipping 8--20 Days £6.95
this af content image Express Shipping 6--10 Days £15.95
Standard Shipping 8--20 Days £6.95
this af content image Express Shipping 6--10 Days £15.95
Standard Shipping 8--20 Days £6.95
Austria Express Shipping 12--18 Days £12.95
Belgium
Denmark
Finland
Hungary
Ireland
Italy
Netherlands
Portugal
Spain
Sweden
Switzerland
Latvia
Malta
Norway
Turkey
Ukraine
Czech Republic
Lithuania
Luxembourg
Slovakia
Bosnia
Herzegovina
Bulgaria
Croatia
Estonia
Georgia
Greece
Romania
Serbia
Australia Express Shipping 12--18 Days £9.95
New Zealand
Malaysia Express Shipping 12--18 Days £11.95
Malaysia
Philippines
Russia
South Korea
Thailand
Indonesia
Japan
Singapore
Vietnam
Argentina Express Shipping 7--14 Days £23.00
Brazil
Colombia
South Africa Express Shipping 5--10 Days £17.95
Egypt
Morocco
Nigeria
Zambia
  • *Free shipping worldwide on orders over £69 😘
  • *All orders take 2-8 days to be shipped out, depending on the prescription and lens complexity.

Customs, Taxes, & Additional Charges

There are chances that you may be subject to import taxes, customs duties, and/or fees imposed by your government. These charges are typically due once your package arrives at your destination. But in most cases, you will not get charged duties/customs fees.

If you are charged those fees, KOALAEYE is not responsible for paying those additional costs as they are not charged by us. The funds go exclusively to your own government. Payment of these is required to release your order from customs on arrival. Please contact your customs office for more information.

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